Customer stories

Installers who turned configurators into contracts.

Real numbers from pergola, veranda and awning pros on four continents — quote faster, win more deals, and stop driving back for second site visits.

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22 min

Avg. quote time

from 3 days

+34%

Win-rate lift

first 90 days

Customer NPS

across 38 accounts

11h

Hours saved / week

per sales rep

Aggregate across 38 customer accounts, Q1 2026.

Trusted by outdoor-living installers and manufacturers worldwide

Solare Outdoor Living

Veranda Atelier

PergoNord

Sun & Shade Co.

OutsideWorks

Adriatic Pergole

CasaLuce

ShadeWright

Maison Véranda

Terrazza Plus

BlueSky Awnings

Patio Republic

Featured case studies

Three teams. Three continents. One playbook.

portal.configurix.com/solare-outdoor-living

3d → 22m

Quote turnaround

+41%

Win rate

+28%

Revenue / rep

Italy·Pergola installer·24 people · 3 crews

Solare Outdoor Living

Customer since 2024

Challenge: Quotes were taking 2–3 days because every option had to be priced manually in spreadsheets. Hot leads went cold and the sales team was the bottleneck.
Solution: Replaced the spreadsheet flow with the Configurix 3D pergola configurator wired directly to the CRM. Sales reps now confirm a configuration on a tablet during the site visit and send the branded quote before they leave the driveway.
Result: First branded quote goes out in under 25 minutes on average. Sales capacity went up without hiring, and the install calendar is booked 6 weeks out instead of 2.

"We stopped losing deals to whoever quoted first. The configurator closes the meeting — clients sign on the tablet before we pack up."

Marco Conti

Sales Director, Solare Outdoor Living

3D ConfiguratorCRME-signatureScheduling

portal.configurix.com/veranda-atelier-bv

−41%

Site visits avoided

9d → 4d

Deposit-to-install

−63%

Support emails

Netherlands·Veranda installer·12 people · 2 crews

Veranda Atelier BV

Customer since 2023

Challenge: Every veranda needed a second site visit because the first measurement rarely matched what the customer pictured. Crews were burning two days per project on measure-and-redesign loops.
Solution: Customers now configure their veranda online before the first call. The shared customer portal keeps every revision, drawing and payment in one place, and Stripe handles the deposit before scheduling.
Result: Second site visits dropped by more than 40%. Installs are scheduled the same week the deposit clears, and the customer portal reduced support email volume to almost zero.

"Our customers walk into the first meeting already in love with their veranda. Half the selling is done before we shake hands."

Sanne de Vries

Founder, Veranda Atelier BV

Veranda ConfiguratorCustomer portalStripeCRM

portal.configurix.com/shadewright-manufacturing

ShadeWright Manufacturing using Configurix

9% → 1.6%

Production rework

+12%

Avg. margin / order

6w → 4d

Dealer onboarding

Türkiye·Awning manufacturer·140 people · 6 dealers

ShadeWright Manufacturing

Customer since 2022

Challenge: Dealers across three continents quoted the same product in three different ways. Margin leaked on every order and production got specs that did not match the signed quote.
Solution: Configurix runs the dealer portal: every dealer sells from the same 3D awning catalog, with country-aware pricing, VAT and shipping. Signed quotes flow straight into production with a single bill of materials.
Result: Margin per order is up double digits, and production rework on awning orders dropped from 9% to under 2% in the first year.

"We finally have one source of truth between sales, dealers and the factory floor. The arguments about what was actually sold — gone."

Elif Yıldırım

COO, ShadeWright Manufacturing

Awning ConfiguratorDealer portalProduction exportMulti-currency

Six teams, six different wins.

United States·Pergola

"We went from 4 quotes a week to 4 a day. The 3D config sells itself."

Derek Hollis

Owner, Patio Republic

+3.2× quotes / week

Australia·Awning

"Stripe deposits before install changed our cash flow overnight."

Priya Natarajan

Head of Sales, BlueSky Awnings

Deposit collection: 38% → 94%

Germany·Veranda

"Our installers stopped carrying paper. Sign-off is photo + signature on the iPad."

Lukas Brandt

Geschäftsführer, PergoNord GmbH

Handover time −55%

France·Pergola

"Le configurateur ferme le rendez-vous. Plus de devis qui traînent une semaine."

Camille Roux

Responsable Commerciale, Maison Véranda

Cycle de vente −62%

Spain·Awning

"Our dealers all sell the same product the same way. Finally."

Javier Morales

Director, Sun & Shade Co.

Dealer margin variance −80%

United Arab Emirates·Pergola

"Multi-currency, VAT, and Arabic quotes out of the box. Saved us months."

Hassan Al-Mansoori

Managing Partner, OutsideWorks

Time-to-launch: 2 weeks

By the numbers

What changes after 90 days on Configurix.

−87%

Time to first quote

+34%

Average win rate

92%

Quotes signed digitally

3.4×

Deposit collection rate

−41%

Repeat site visits

+22%

Revenue per sales rep

In their own words

Video case studies.

3:42

Solare Outdoor Living

Marco Conti, Sales Director

2:58

Veranda Atelier BV

Sanne de Vries, Founder

4:11

ShadeWright

Elif Yıldırım, COO

By industry

Tuned for every outdoor-living business.

Pergola installers

180+ accounts

Most quote in under 25 minutes on the first site visit.

Veranda installers

95+ accounts

Customer portal removes the second site visit on 4 of 10 projects.

Awning pros

70+ accounts

Stripe-backed deposits before scheduling — cash flow is fixed.

Manufacturers & dealers

30+ accounts

One catalog, one price book, one signed BOM into production.

Recognized by teams and publications

TechCrunch

Outdoor Design Weekly

Construction Tech

SaaStr

Product Hunt

G2 High Performer

Self-listed; verify badges on respective platforms.

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